Delivery and Shipping Policy
Estimated shipping delivery times:
USA: 3-5 business days
Canada: 5-10 business days
Rest of the World: 10-20 business days
Your order will be sent out on average within 3 days of ordering.
International shipments may incur customs fees and local taxes. Unfortunately we can’t yet incorporate country specific taxes in our prices. For each country the customs policy is different, and the fee is usually based on a variety of factors like weight, value, and size.
Unfortunately, we cannot take responsibility for customs fees.
Order never arrived:
If your order didn’t end up arriving, be sure to let us know!
First check your shipping confirmation and check that you had entered the correct address. If the address was incorrect, although we’d be happy to send you another order to the correct address, it will have to be at your cost.
If the shipping address was correct, get in touch with us at firstname.lastname@example.org noting your order number. We’ll see what can be done.